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We are at your service!

The quality of your software solution is also continued with our support! Your utter satisfaction is our demand on our services anytime. Our team of experts from the support will attend you directly after a successful project close-out.

The mentoring and support of our customers is a huge priority with us - whether you have questions or you are confronted with system failures. The support team stands out by its long-term experience in the project area as well as the software development. 

We are at your service – qualified, directly and personally.


Your convenience

We are at your service with advisory skills and extensive services from a single source as well as target-oriented and feasible solutions.

You can reach our CustomerCenter team by

E-Mail: supportspamgeschützt@spamgeschü
Phone +49 711 72842-222
AFI Customer Portal: 

The latter allows for a simple and speedy registration of service tickets.  

Our support team is personally available for you during the following business hours: from Monday to Friday between 08:00 am and 06:00 pm – except on public holidays that only apply to certain German states. 

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Your advantage

Your business is globally active? You desire a 24-hour support? We perfectly and individually adjust our services to your needs. 

From clearly defined response times, frequent system checkups, intensive cram courses to a 24-hour support on 365 days per year.

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Your benefit

Our aim is to offer authentic solutions with qualified support. For this we maintain a constant exchange of knowledge between project management, project development and support and consequently we can react quickly and flexibly to your needs and queries. 

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Your security

You play it safe because you can count on AFI’s competence and experience. The support team as well as the software development are located at the AFI headquarters in Stuttgart. We stand out by long-standing experience and short administrative paths. 

You receive maintenance for your system and a longtime, steady product advancement close to your requirements in the field.

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For further information, please see our support brochure which can be downloaded in PDF format in order to go through it on screen or print it out.

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