Ypsomed Increases Data Quality with Digital Processes
Ypsomed has specialized in the area of self-medication for people with diabetes. The leading developer and manufacturer of injection and infusion systems has been focusing on customer orientation for years which results in continuous process optimization and the creation of efficient value chains.
In the course of this, own document processes were also perused because the volume of orders, order confirmations and invoices increased enormously over time. Three-quarters of all invoices reached Ypsomed in paper form while order confirmations accounted for around 50 to 60 percent. In order to lay these laborious and lengthy processes to rest, Ypsomed opted for a holistic and comprehensive digital strategy for the entire company.
AFI Solutions provided the necessary support for such a project. Florian Boner, Business Project Manager in the logistics processes at Ypsomed, recounts: “We were won over by the possibility to map the entire end-to-end process with the AFI solutions. This is why we immediately started with the SAP add-ons for digital processing of outgoing orders as well as incoming order confirmations. We are currently implementing the AFI solution for incoming invoices.”
Processing of incoming Order Confirmations in half the Time
Project implementation in the area of incoming order confirmations took about four months. From February 2020 to August 2020, around 3,500 order confirmations were processed using the new software. “With the AFI solution, we have reduced the processing times of incoming order confirmations by half. Previously, we needed about ten minutes to process an order confirmation. Today, the processing time for an order confirmation is only five minutes”, says Mr Boner about the benefits of the new digital solution. Apart from the reduction of workload in purchasing, the newly gained transparency and higher data quality is also of great importance for other areas.
Further information on implementation in the areas of outgoing orders and incoming invoice processing can be found in the success story.