Support

We Are at Your Service:
Reliable, Flexible and Around the Clock!

Individual software solutions require individual support. Our expert support team will give advice and support directly after a successful project closure.

You can reach our support per e-Mail: support(at)afi-solutions.com, by phone: +49 711 72842-222

Our support team is personally available for you as follows:
Monday to Friday between 08:00 am and 06:00 pm
(except on national holidays in Germany)

Your Convenience

The AFI Support is at your service with advisory skills and extensive services from a single source as well as target-oriented and convenient solutions. Intensive care and support of our customers, whether questions or malfunctions, is of utmost importance to us. The support team stands out due to its longtime experience in the project area as well as in software development. Your satisfaction is top priority.

Your Benefit

Are you operating globally? Are you in need of support around the clock? We will be happy to adapt our services to your individual requirements – from fixed response times, regular system checks, intensive briefings to 24/7 support on 365 days a year.

Your Gain

We go the extra mile to provide genuine solutions with qualified support. For that reason, we maintain a constant exchange of knowledge between project management, product development and support so that we can respond quickly and flexibly to your requirements and queries.

Your Security

You play it safe because you can also benefit from AFI’s expertise and know-how in addition to a high-quality software solution. We provide maintenance and continuous product development that is closely oriented to your requirements. We stand out due to longtime experience and lean processes.

Download

We have collected further information in our brochure "CustomerCare" which you can download in PDF format and calmly browse through.

Download Brochure

Contact for Support

Do you have any questions?

I can help you.

You wish an individual analysis or would like to learn more about our solution? Do not hesitate to contact me!

Head of Support
Dennis Lambio

+49 711 72842 - 222
support(at)afi-solutions.com
 

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